In March we took a brief break from our busy daily workload to focus on our strategic goals and service priorities. Thanks to our clients who managed around our limited availability during this time.

The team spent two days at Sutton Forest, in the Southern Highlands. It was a valuable experience, where we planned priorities for the short, medium and long term, with a focus on enhancing our client services and optimising internal working practices.

We spent time further developing our commitment to process innovation, and the use of new technology to enable efficiencies.